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Satellite NOC Engineer
Summary
Title:Satellite NOC Engineer
ID:19-075-002T2
Key:#
Job ID:19-075-002T2
Location:Stafford, VA
Keywords:Antenna, Engineer, Network Operation Center, SATCOM, Satellite Communications, TS/SCI, Teleport, VSAT
Industry/Field:DOD, Federal, Satellite Communications
Clearance Req'd:TS/SCI
Description

Our client is a global satellite communications (SATCOM) company and they are seeking a qualified candidate for their Satellite NOC Engineer opening! This position is a direct hire with our client.

Compensation: $81,250 to start plus 401k, Major Medical & Dental Plans available
Location: Stafford, Virginia

Security Clearance: TS/SCI Required 

The NOC Engineer maintains a high level of satellite communications for our client's customers and assists with any transmission inquiries, problems, involving a broad range of satellite communications,and network services. Manages, monitors and maintains communications equipment, performance of the communications networks and resolves remote user and hub problems, transitions and restoration of services.

Experience/Qualifications:

  • At least five years technical experience working in Networking, IT,or satellite telecommunications field
  • Military experience as a satellite operator
  • Experience with satellite communications equipment, microwave systems, radio systems, antenna tracking systems or fiber optic systems
  • Ability to troubleshoot satellite/data problems remotely, over the phone, or via e-mail
  • Ability to work well in a (24/7/365) shift environment
  • Ability to prioritize, isolate problems/return communications to operational status
  • Requires carrying a cell phone 24/7 and responding to business requirements
  • Demonstrated working knowledge of MS office and Visio
  • Satellite Earth station and teleport experience is a plus

Essential Job Functions:

  • Maintains a high level of satellite communications for our customers and assists with transmission inquiries, problems, involving a broad range of satellite communications and network services
  • Provides real-time status on communications network traffic
  • Gathers load and demand information, allowing the Company to continuously optimize network performance and ensure quality of service/reliability to customers
  • Communicates directly on a technical level with customers and Field Service Representatives who are located at remote customer sites
  • Provides Level 1 troubleshooting guidance and direction for FSRs in troubleshooting complex satellite communication networks
  • Manages and monitors, performance of the communications networks and resolves remote user and hub problems as required, as well as manages and executes activations, transitions and restoration of services
  • Isolates, repairs and restores service to customer networks
  • Works with customers to troubleshoot and restore remote access problems
  • Provides network support and escalates technical issues to Level 2 Engineer when access or communications issues cannot be resolved
  • Performs system troubleshooting, log retrieval via remote connections
  • Meets and/or exceeds the requirements specified in Service Level Agreements
  • Helps end users access the satellite 
  • Implements new satellite communications services
  • Monitors customers transmitted satellite carriers ensuring they are within parameters

 

Note: Our client is an Equal Opportunity Employer.

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